Support Center

Practical guidance and pathways for caregivers, individuals, and partner stakeholders—built for real life. Choose a topic to get oriented fast.

Support scope: We can assist with account access, platform issues, and general questions about CareDune. We do not provide medical advice, crisis counseling, emergency response, or clinical directives.

Getting started

Start your journey

First steps, organizing the timeline, and building a routine that lasts.

Need help setting up?

Care routines

Engagement & daily structure

Simple activities, connection cues, and meaningful engagement patterns.

Difficult moments

Behavior and de-escalation

Understanding triggers, reducing overstimulation, and keeping communication calm.

Safety + continuity

Wandering, sundowning, sleep

Planning, documentation, and continuity notes that help reduce risk and confusion.

Caregiver resilience

Self-care for the caregiver

Burnout prevention, support networks, and “pit stop” practices for sustainability.

Safety note: If there is immediate danger, call 911. In the U.S., call or text 988.